I used to think all my healthcare dates were terrible communicators. Right? Spent the whole time talking at me instead of listening to me. So well-learned in the mathematics of health, they’d completely forgotten the humanities of care. They’d read my chart, but they.....

We all love a good plan. Oh, we worship at the altar of the 5-year projection, the quarterly roadmap, the meticulously color-coded Gantt chart. We pack our business suitcase with everything we think we’ll need: the data-driven slacks, the ROI-positive dress shirt,.....

You know the room. I do. I’ve seen it from a hundred stages. The air is so thick with titles and trajectories you could cut it with a business card. Everyone’s wearing their professional armor, their game face, their carefully.....

Alright, let’s talk. You at your screen, me at mine. Let’s talk about your team. Your high-performing, well-oiled, synergistic machine. You love ‘em. They’re great. They’re comfortable. They’re predictable. They’re… a banana pancake. You know what I’m talking about. Sweet,.....

Remember when you were a kid and the only thing you wanted to be was… bigger? I’m not talking astronaut or firefighter. Just bigger. And we chased it. We got the bigger paychecks, the bigger titles, the bigger corner office. We.....

We’re a world of results, right? Of return. We’ve got places to go and margin to earn, got revenue to grow and profit to turn. Let’s go people, let’s go! Skip the story, get to the point. Sound familiar? We’re.....