You know the feeling. You get in the car after a long day, and the next thing you know, you’re pulling into your driveway with zero recollection of the drive itself. Your hands knew the turns before your brain did......

Let’s talk about love. No, not the rom-com kind. Let’s talk about the love affair I thought I’d never have… with healthcare. I know, I know. I’ll be the first to admit I was a cynic. I’d pretty much written.....

Alright, alright, settle in, people! Welcome to the late-night audit of the corporate soul, coming to you live from my laptop to yours. Tonight’s topic: Emotional Safety. You know, that thing everyone talks about in meetings but nobody wants to.....

You ever been on one of those dates? C’mon, you know the one. The date with the human spreadsheet. The one who spends two hours reciting their resume, listing their quarterly earnings, and detailing the specs on their car, all.....

I used to think all my healthcare dates were terrible communicators. Right? Spent the whole time talking at me instead of listening to me. So well-learned in the mathematics of health, they’d completely forgotten the humanities of care. They’d read my chart, but they.....

We all love a good plan. Oh, we worship at the altar of the 5-year projection, the quarterly roadmap, the meticulously color-coded Gantt chart. We pack our business suitcase with everything we think we’ll need: the data-driven slacks, the ROI-positive dress shirt,.....